Return Policy

What Can You Return

We want you to be happy with your purchase at Jackie Z Style Co. Should you need to return or exchange an item, please refer to the Return/Exchange Policy. If you have any questions regarding this policy, please contact us at jackie@jackiezstyle.com.

All returns must be received within 14 days of receipt. Any items purchased at full price will be refunded at full purchase price.**

All items returned will be charged for original shipping fee on any items that shipped with "Free Shipping".

Sale items may be returned for store credit only. Please note: if a promotional discount was applied at the time of purchase, the item(s) purchased are considered sale and can only be returned for a store credit.

All refunds will be credited to the same credit card used to make the original purchase.

Returns and exchanges must be in new, unworn, unwashed, unaltered condition and must have the original tags attached.

All returns and exchanges are at the sole discretion of Jackie Z Style Co.

All return shipping charges are the responsibility of the customer. We are not responsible for lost returned packages or compensation for the lost returned package.

All refused shipments by customer after order shipped will be charged a 25% restocking fee, as well as all shipping costs.

Jackie Z Style Co does not accept returns or exchanges on Accessories, Belts, Bathing Suits, Handbags, Jewelry, Leather goods, or Lingerie. Shoes may be exchanged or returned for store credit only.

How to Return Merchandise

A Return Authorization (RA) number must accompany all returns. To obtain an RA number, please email us at jackie@jackiezstyle.com or feel free to call Jackie Z's Customer Service at 727-258-4849. When shipping your return include the completed RA form in the return packaging with the item. Please Fill out RA form and include it in the package. If you do not have a form, include a note with your RA#, name, address, phone number, email address and reason for return. (Please note that being issued an RA number does not guarantee automatic approval/credit of your return. Items are still subjected to inspection. Ship all merchandise prepaid to:

Jackie Z Style Co
113 2nd Ave N.
St. Petersburg, FL, 33701

PLEASE NOTE YOUR RA # ON THE OUTSIDE OF THE BOX

Your return will be processed within 2-3 business days of receipt. We will issue a refund to the credit card originally used for the purchase. You will receive an email notice when the credit has been issued. If you have any questions, please call 727-258-4849